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    Why Scratch

    As your loan servicing partner, we're dedicated to empowering your borrowers, your capital partners, and your team.

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  1. Scratch
  2. Payments and Autopay
  3. Payments

Articles in this section

  • How are loan payments applied?
  • Allotment payments
  • Bill Pay payments from your bank
  • Making a payment
  • Managing connected banks
  • Changing your due date
  • Submitting a late payment
  • Late fees
  • Requesting a payoff letter
  • What is PLAID

What is PLAID

PLAID is a technology that connects consumers, their banks, and third-party applications. We use this service to securely transfer your account or transaction information between your bank and us.
 
Visit their website for more detailed information.
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Related articles

  • Making a payment
  • Allotment payments
  • Bill Pay payments from your bank
  • Requesting a payoff letter
  • Loan Forgiveness
  • Why Scratch?

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    • Loan innovation flexibility
    • Better borrower experience
    • Actionable insights
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© Scratch Services, LLC NMLS #1495691. 375 Alabama St UNIT 360, San Francisco, CA 94110. This site is not authorized by the New York State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site.

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